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Additional Resources

Extending WebSphere Portal V6 personalization capabilities: Part 1. Including external data in personalization applications http://www.ibm.com/developerworks/websphere/library/techarticles/0702_brunn/0702_brunn.html Extending WebSphere Portal V6 personalization capabilities: Part 2. Creating a Hello World application object http://www-128.ibm.com/developerworks/websphere/library/tutorials/0702_brunn2/0702_brunn2.html Extending WebSphere Portal V6 personalization capabilities: Part 3. Creating a Web service application object http://www.ibm.com/developerworks/websphere/tutorials/0702_brunn3/index.html Extending WebSphere Portal V6 personalization capabilities: Part 4. Deploying a […]

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FAQs

Is the issue with Personalization immediately following the installation of WebSphere Portal? If you are unable to access or view Personalization portlets immediately following the installation of WebSphere Portal, check whether the installation was successful. If the installation was successful and still you are unable to view the Personalization portlets engage IBM Support for problem […]

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Collecting the traces for WebSphere Portal Personalization

NOTE: Clients who are on WebSphere Portal version 6.0.1.3 up until 6.0.1.6 and 6.1 to 6.1.0.1 need to install PK80778 ( available on IBM fix Central ) to collect the WebSphere Portal Personalization traces. Personalization Mustgather 6.0 – http://www-01.ibm.com/support/docview.wss?rs=688&uid=swg21245725 Personalization Mustgather 6.1 – http://www-01.ibm.com/support/docview.wss?rs=688&uid=swg21315586

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Troubleshooting common Performance Issues

Please refer to the Personalization best practices guide at the following location that will address the common performance issues. http://www-10.lotus.com/ldd/portalwiki.nsf/dx/personalization-best-practices

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Troubleshooting common Application object Issues

java.lang.ClassNotFoundException: int is seen in the SystemOut.log while executing a visibility rule that uses an Application object. The ClassNotfoundException is being caused by the use of an application object that is of type int. Personalization supports only java classes and this feature has been added through the ifix PM03285. Contact IBM support to obtain this […]

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Troubleshooting common Caching Issues

Is there a way in which we can invalidate cache for a particular Application object and Resource collection on demand through portlets ? Yes, If you are using the Application object in a visibility rule then disabling the visibility rule cache should address this issue. These are the methods that you could use to invalidate […]

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Troubleshooting common Visibility rule Issues

Administrator is not able to attach any visibility rules to the portal page Note: This issue was reported on PZN 6.1.0.1; however it’s believed to exist in version 6.0 as well. The log shows the following error: 0000005d ActionManager W com.ibm.wps.state.accessors.action.manager.ActionManagerImpl internalExecuteAction id = E::fL75640004 is invalid. 0000005d WPActionPhase W com.ibm.wps.engine.phases.WPActionPhase processPortlets EJPEI0169E: Cannot execute […]

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Troubleshooting common Publishing Issues

The following error is shown in the SystemOut.log while importing Personalization rules. EJPVP10606E Items to be imported already exist in the workspace If you had exported the entire workspace including the root node and were attempting to import to target server using the “Import” button, this will not work since the root node already exists. […]

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Troubleshooting common Runtime Issues

The following Exception is seen in the logs when a Personalization rule is executed. javax.jcr.nodetype.NoSuchNodeTypeException: Node Type clb:clbLibrary not found. This problem indicates that the application is expecting a JCR Node Type which has not been defined. Please review the technote for additional information (JCR troubleshooting topic: troubleshooting common exceptions) http://www-01.ibm.com/support/docview.wss?uid=swg21321921 Also apply – PK52204 […]

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Troubleshooting common Authoring Issues

ConstraintViolationException while saving large Personalization rule on WebSphere Portal v6.1 and higher. In SystemErr.log following exceptions are thrown. 00000037 SystemErr R javax.jcr.nodetype.ConstraintViolationException: The value for the binary property ibmpersonalization:contents on node /New Business Roles and Categories exceeds its max length. The max length is 32000 while the value is of length 32074 00000037 SystemErr R […]

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